Frequently Asked Questions
Everything you need to know about your next favorite guitar.
Do you offer international shipping?
Yes, we ship our premium guitars worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How are the guitars protected during transit?
Every Feline Guitar is professionally packed in a heavy-duty, climate-controlled shipping container with ample internal padding to ensure it arrives in perfect condition.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your instrument, you can return it for a full refund, provided it is in its original condition.
Are the guitars set up before they are shipped?
Absolutely. Every instrument undergoes a rigorous multi-point inspection and a professional setup by our master technicians before leaving our facility.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.
Do the guitars come with a warranty?
Yes, all new Feline Guitars include a limited lifetime warranty covering manufacturing defects in materials and workmanship.